Terms of Service

Last updated: November 10, 2026

The service

AudioToText transcribes audio recordings into text with timestamps, on a subscription basis, and lets you download the transcript as plain text, SRT subtitles, WebVTT or timestamped JSON. Transcription is automatic speech recognition: results are usually very good but are not guaranteed word-perfect — always review the transcript before you rely on it, publish it, or quote it.

Plans and limits

Each plan has a monthly allowance of transcription minutes, a per-file size limit and a per-file length limit, as shown on the pricing page. Usage is counted in whole minutes of audio successfully transcribed (each recording rounded up to the next whole minute). Allowances reset at the start of each calendar month and do not roll over. Failed runs never count. We enforce limits on the server; attempts to bypass them may lead to suspension.

Your files and responsibilities

• You must have the right to upload and process every file you submit.
• The transcript is generated from the audio you upload. You are responsible for reviewing it and for keeping your own master copy of your recordings.
• Do not upload malware, or files designed to exploit the service.
• Uploads and results are deleted 72 hours after processing; keep your own copies.
• Recordings may capture other people's voices. Only upload audio you have the right to process, and follow the recording-consent rules where you and the speakers are.

Accuracy

Transcripts are produced by automatic speech recognition and may contain errors, especially with heavy accents, overlapping speech, background noise or quiet audio. Timestamps are approximate. The service is provided "as is" without warranties of fitness for a particular purpose, and it is not legal, medical or accounting advice.

Payments and cancellation

Paid plans are billed monthly through Paddle, our merchant of record. You can cancel at any time; the plan stays active until the end of the paid period and then returns to the Free plan. Refunds follow our refund policy.

Liability

To the extent permitted by law, our liability for any claim arising from the service is limited to the amounts you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Changes

We may update these terms; material changes will be announced on this page with a new "last updated" date. Continued use after a change means you accept the updated terms.